Real-time stakeholder intelligence for organizations in the telecoms industry

Reputation defines success in the telecom industry, where issues like data security and service disruptions can quickly damage trust. Caliber’s Real-Time Stakeholder Tracker equips telecom companies with the tools to track sentiment, benchmark against competitors, and proactively manage stakeholder relationships.

Reputation challenges in the telecoms industry

Telecom brands must navigate many critical reputation risks, including data security breaches, service disruptions, and negative public sentiment over pricing. Failing to address these issues can severely damage stakeholder trust.

Network reliability issues

Environmental impact criticism

Misleading marketing

Data privacy breaches

Inadequate customer service

Policy backlash and protests

When managing these critical challenges, a proactive and data-driven approach is no longer optional—it’s essential. Caliber equips telecom brands with the tools to detect, address, and prevent reputational risks before they escalate. With real-time insights into stakeholder perceptions, you can build trust, align with customer expectations, and strengthen your brand’s reputation.

Protect your brand's reputation

Caliber’s Real-Time Stakeholder Tracker helps telecoms brands stay ahead of reputational challenges, address evolving stakeholder expectations, and ensure their brand remains trusted.

Act on changes in stakeholder sentiment in real-time

Use Caliber's stakeholder insights to understand how your policies and initiatives are perceived, ensuring you build trust and maintain transparency.

Segment audiences for targeted communication

Gain a deep understanding of diverse stakeholders—such as consumers, regulators, and investors—by segmenting perceptions across geographies, demographics, and preferences.

Benchmark performance across competitors

Compare your brand’s reputation against industry leaders and competitors to uncover opportunities for differentiation and growth.

Mitigate risks before they escalate

Detect early warning signs of potential crises, from public dissatisfaction to regulatory scrutiny, and act proactively to safeguard your reputation.

Telecoms Global Reputation Report 2024

Our latest report shines a light on the Telecom sector — and shows the current reputation of its biggest companies.

Find out how Caliber can help